Contact Us

WellDyneRx

P.O. Box 90369

Lakeland, FL 33804


Toll Free: 1-855-799-6831

TTY: 1-800-900-6570

Fax: 1-877-221-1259

For medical emergencies, call 911.

Member Support

Member Service representatives are available 24 hours a day, 7 days a week to answer questions and help with prescription orders.

By Phone:

1-855-799-6831

1-800-900-6570 TTY

By Email:

MemberServices@welldynerx.com

Please allow one business day for a response to your email.


Questions about your medication?

If you have questions about your medication, including how to take it, what to do if you miss a dose, side effects or drug interactions, our pharmacists are available for consultations 24 hours a day, 7 days a week. For medical emergencies, please call 911.

By Phone:

1-855-799-6831

1-800-900-6570 TTY

By Email:

pharmacist@welldynerx.com

Please allow one business day for a response to your email.

Prescriber Information

Physicians may send prescriptions to WellDyneRx through electronic prescribing applications or by fax. Prescriptions will be processed on receipt and shipped to the patient, unless the physician indicates the prescription should be held until the patient requests a fill.

By E-Prescribe:

Send prescriptions quickly and accurately with electronic prescribing. If you cannot locate WellDyneRx in your system, contact your EMR/EHR provider to update your pharmacy directory.


WellDyneRx Prescription Delivery

P.O. Box 90369

Lakeland, FL 33804


By Fax:

1-877-221-1259 or 1-888-830-3608


By Phone:

1-888-479-2000

Retail Pharmacy Support

For help with a member's claim, please call 1-855-799-6831.

US Specialty Care

US Specialty Care

P.O. Box 90369

Lakeland, FL 33804


Patient Care Advocates are available Monday through Friday from 9:00 a.m. to 8:00 p.m. (EST) to answer your questions and help with prescription orders.

By Phone:

1-800-641-8475

1-800-900-6570 TTY


By Fax:

1-800-530-8589


By Email:

questions@usspecialtycare.com

Please allow one business day for a response to your email.


Questions about your medication?

If you have questions about your medication, including how to take it, what to do if you miss a dose, side effects or drug interactions, our pharmacists are available for consultations 24 hours a day, 7 days a week. For medical emergencies, please call 911.

Members in the Lakeland, FL, area:

For added convenience, US Specialty Care patients located in the Lakeland, FL, area may choose to pick up many of their specialty medications in person at the Lakeland US Specialty Care pharmacy. Please discuss this option with your Patient Care Advocate.

WellDyneRx Sales

To inquire about WellDyneRx's pharmacy benefit solutions, please visit www.WellDyneRx.com, call 1-888-479-2000, ext. 1139, or send an email to sales@welldynerx.com.

Website Comments or Questions

For questions or comments about the WellDyneRx member website, please contact our website support team at webmaster@welldynerx.com.